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	<title>Comments on: Southwest Airlines Sharing the Love on Twitter</title>
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		<title>By: BagOfNothing.com &#187; Bag of Randomness</title>
		<link>http://www.twitterattraction.com/southwest-airlines-sharing-love-twitter/comment-page-1/#comment-12</link>
		<dc:creator>BagOfNothing.com &#187; Bag of Randomness</dc:creator>
		<pubDate>Mon, 19 Jan 2009 11:01:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.twitterattraction.com/?p=63#comment-12</guid>
		<description>[...] A nice story about Southwest Airlines and Twitter.  Link [...]</description>
		<content:encoded><![CDATA[<p>[...] A nice story about Southwest Airlines and Twitter.  Link [...]</p>
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		<title>By: Jamie Birch</title>
		<link>http://www.twitterattraction.com/southwest-airlines-sharing-love-twitter/comment-page-1/#comment-10</link>
		<dc:creator>Jamie Birch</dc:creator>
		<pubDate>Fri, 16 Jan 2009 19:23:00 +0000</pubDate>
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		<description>Alan,

Sometimes just listening is good customer service isn&#039;t it?  I know just knowing that someone heard my complaint makes the problem that much smaller.

&lt;abbr&gt;&lt;em&gt;Jamie Birch’s last blog post..&lt;a href=&quot;http://jebcommerce.com/the-offlineonline-bridge/&quot; rel=&quot;nofollow&quot;&gt;The offline/online bridge&lt;/a&gt;&lt;/abbr&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>Alan,</p>
<p>Sometimes just listening is good customer service isn&#8217;t it?  I know just knowing that someone heard my complaint makes the problem that much smaller.</p>
<p><abbr><em>Jamie Birch’s last blog post..<a href="http://jebcommerce.com/the-offlineonline-bridge/" rel="nofollow">The offline/online bridge</a></em></abbr></p>
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		<title>By: Lori</title>
		<link>http://www.twitterattraction.com/southwest-airlines-sharing-love-twitter/comment-page-1/#comment-9</link>
		<dc:creator>Lori</dc:creator>
		<pubDate>Fri, 16 Jan 2009 05:10:59 +0000</pubDate>
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		<description>Alan,
That&#039;s pretty cool.  Even though it didn&#039;t change things it does make you feel better that someone out there in twitterland was listening.  It was really great to meet you and Angie in Las Vegas at Affiliate Summit.  Let&#039;s keep in touch. @BajaLori</description>
		<content:encoded><![CDATA[<p>Alan,<br />
That&#8217;s pretty cool.  Even though it didn&#8217;t change things it does make you feel better that someone out there in twitterland was listening.  It was really great to meet you and Angie in Las Vegas at Affiliate Summit.  Let&#8217;s keep in touch. @BajaLori</p>
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